Frequently Asked Questions

General Questions

Q: Is Gain Core a reliable electronic components supplier?

A: Yes. Gain Core International Co., Limited is a professional electronic components distributor founded in 2017, headquartered in Shenzhen, China. We specialize in hard-to-find and obsolete IC chips, semiconductors and electronic components with fast delivery and competitive prices.

Q: Are all your products original and authentic?

A: Absolutely. All our components are 100% original and sourced directly from manufacturers or authorized distributors. We guarantee the quality and authenticity of every part we sell.

Q: How many components do you have in stock?

A: We have over 50,000 electronic components in stock, including integrated circuits, microcontrollers, memory chips, sensors, transistors, diodes, capacitors, resistors and more. We specialize in hard-to-find and obsolete parts.

Ordering & Payment

Q: Is there a minimum order quantity (MOQ)?

A: No, we don't have a minimum order requirement. You can order as few as 1 piece. We support both small quantities for prototyping and large quantities for production.

Q: What payment methods do you accept?

A: We accept various payment methods including T/T (Bank Transfer), PayPal, Western Union, and credit cards. Contact our sales team for more details on payment options.

Q: Do you provide samples?

A: Yes, we can provide samples for most components. Some samples may be free, while others may require a sample fee. Please contact us with your specific requirements.

Shipping & Delivery

Q: What is your lead time?

A: For in-stock items, we can ship within 1-2 business days. For items that need to be ordered, lead time is typically 2-4 weeks depending on the manufacturer and quantity.

Q: How do you ship the products?

A: We ship worldwide via DHL, FedEx, UPS, EMS and other international express services. You can also use your own shipping account if preferred.

Q: How long does shipping take?

A: International express shipping typically takes 3-7 business days depending on the destination country. We provide tracking numbers for all shipments.

Returns & Warranty

Q: What is your return policy?

A: We offer a 30-day return policy for defective or incorrect items. If you receive a product that is defective or not as described, please contact us within 30 days for a refund or replacement.

Q: Do you offer warranty on your products?

A: Yes, all our products come with a warranty. The warranty period varies by product type, typically 90 days to 1 year. Please contact us for specific warranty information.

Technical Support

Q: Do you provide technical support?

A: Yes, our professional team has deep industry knowledge and can provide technical consultation including chip selection suggestions, technical solution design and follow-up technical support to help you smoothly advance your projects.

Q: Can you help me find a replacement for an obsolete component?

A: Absolutely. We specialize in hard-to-find and obsolete components. If a part is no longer in production, we can help you find suitable alternatives or locate remaining stock from our global supplier network.

Contact Us

If you have any other questions, please feel free to contact us:

Email: info@gain-core.com

Phone: +86 15813807056

WhatsApp: 8613362842194

Address: Room D02, 15/F, Tower A, Modern Window Building, Huaqiang North Road, Futian District, Shenzhen, China